As you know, for us it has never been about how we want to shape neoG but about changing the whole education system of India in general. We want you to be satisfied and happy with your decision to join neoG Camp. We don't want you to live with any regret that you didn't make the right decision when you have paid the admission fee. So, we want to give full liberty and choice for you to make and pave your own path.

During the next 4 weeks from the start of camp, if you wish to leave the camp, you can.

4-week Full-Refund Policy

how will the 4-week refund policy help us?

Our success is not in the numbers i.e, how many people are joining or paying for the camp. But it's about how many are happy and successful after joining the camp. Hence, we have increased the timeline of seeking a refund and we have also introduced a kick-out policy for the camp.

REFUND POLICY: if you feel the camp is not right for you

If at any time during the first 4 weeks, you feel that you are not made for the camp or camp is not up to your expectations, in all these cases or for any reason whatsoever, you can seek a full-refund.

no questions asked refund

This policy is valid for the first 4 weeks from the date when camp starts, no questions asked. If you are not satisfied, we do not want you to regret joining the camp. If you do not see yourself as a neoGrad, we will never force you to be one.

You will need to request and follow the refund process and you will get a refund of your full-admission fee barring taxes (18% GST), and operational and transactional charges, if any ( depending on payment gateway charges). Please note that “refund” shall not include the tax and operational and transactional charges. Furthermore, for those who have opted for another mode of payment (debit card loan, etc) your refund cycle shall run exclusively with varied transactional charges.

Whereas, please know that once the refund request has been made and agreed upon at your end, you shall be legally bound to not use or keep any part including but not limited to the recordings, access to the LMS, or any other platform you were added to, or any other information of the course and camp.

KICK OUT POLICY: 4-week policy to keep you accountable

In this policy, if you are not active regularly, or/and not submitting assignments within in the camp, then after multiple warnings, we will have the sole discretion to ask you to leave the camp due to unsatisfactory performance. We will also refund your admission fee, on a pro-rata basis, barring taxes(18% GST), and operational and transactional charges (equivalent to Rs. 2000 approximately).

Please note: if you are not studying with us consistently and not doing tasks, or if we do not find your performance satisfactory in multiple analyses, we will ask you to leave the camp and return your admission fee on a pro-rata basis after multiple notices and warnings. The decision of pro-rata calculation lies with the company.

it was difficult but necessary

This kick-out policy is a 'no question asked' policy. We hope you understand that it was a difficult decision that we had to make to help more students and reduce the number of drop-outs. This policy will help you and us to be more accountable & consistent throughout the camp.

here is a comparison with the previous refund policy for better understanding:

The refund timeline has been increased 3X: Earlier the refund policy was for the first 10 days of the camp, we have increased it to the first 4 weeks of the camp.

Conclusion

In the end, please know that the refund policy timeline has been increased 4x and a kick-out policy has been introduced to make the camp experience better for you.

No Transfer Policy

Please note that there is no policy of transfer of the applicant or selected student to any future batch after the admission process is complete.

We’re here to help—if you have questions or need support, feel free to reach out.