As you know, for us it has never been about how we want to shape neoG but about changing the whole education system of India in general. We want you to be satisfied and happy with your decision of joining neoG Camp. We don't want you to live with any regret that you didn't make the right decision when you have paid the admission fee. So, we want to give full liberty and choice for you to make and pave your own path.
During the next 4 weeks from the start of camp, if you wish to leave the camp, you can. You will need to request and follow the refund process and you will get a refund of your admission fee barring 18% GST and transactional charges that was charged by the payment gateway (that will vary from Rs. 800-2000 approx. depending on payment gateway charges). Please note that “refund” shall not include the tax and operational and transactional charges, it is mentioned to let you know that we will not be charging anything from our end. Furthermore, for those who have opted for other mode of payment (debit card loan, etc) your refund cycle shall run exclusively with varied transactional charges.
Whereas, please know that once the request for refund has been made and agreed at your end, you shall be legally bound to not use or keep any part including but not limited to the recordings, access to the LMS or Discord, or any other information of the course and camp.
Our success is not in the numbers i.e, how many people are joining or paying for the camp. But it's about how many are happy and successful after joining the camp. Hence, we have increased the timeline of seeking a refund and we have also introduced a kick-out policy for the camp.
If at any time during the first 4 weeks you feel that you are not made for the camp or camp is not up to your expectations, in all these cases or for any reason whatsoever, you can seek a refund. We will provide you with a refund, barring the taxes(18% GST), operational and transactional charges that was charged by the payment gateway (that will vary from Rs. 800-2000 approx. depending on payment gateway charges). Furthermore, for those who have opted for other mode of payment (debit card loan, etc) your refund cycle shall run exclusively with varied transactional charges.
no questions asked refund This policy is valid for the first 4 weeks from the date when camp starts, no questions asked. If you are not satisfied, we do not want you to regret joining the camp. If you do not see yourself as a neoGrad, we will never force you to be one.
In this policy, if you are not attending regular classes or/and not submitting assignments within the deadline for the first 4 weeks, then we will have the sole discretion to ask you to leave the camp. We will also refund your admission fee barring taxes(18% GST), operational and transactional charges that was charged by the payment gateway (that will vary from Rs. 800-2000 approx. depending on payment gateway charges).
it was difficult but necessary
This kick out policy is a 'no question asked' policy. We hope you understand that it was a difficult decision that we had to make in order to help more students and reduce the number of drop-outs. This policy will help you and us to be more accountable & consistent throughout the camp.
The refund timeline has been increased 3X: Earlier the refund policy was for the first 10 days of the camp, we have increased it to the first 4 weeks of the camp.
Your hardworking-cohort intact With the increased timeline for refund and the special accountability policy, we can be assured that all the students who remain in the camp are those who really wish to study and grow. This will make your peer group more hardworking and driven.
In the end, please know that the refund policy timeline has been increased 4x and a kick out policy has been introduced to make the camp experience better for you.
Please note that there is no policy of transfer of the applicant or selected student to any future batch after the admission process is complete.