Refund Policy

why this policy

As you know, for us it has never been about how we want to shape neoG but about changing the whole education system of India in general. We want you to be satisfied and happy with your decision of joining neoG Camp. We don't want you to live with any regret that you didn't make the right decision when you have paid the admission fee. So, we want to give full liberty and choice for you to make and pave your own path.

You will have two routes to choose from at the start of the camp: the accountability plan or the self-paced plan. During the next 6 weeks from the start of Camp, if you wish to leave the camp, you can. You will need to request and follow the refund process and you will get a 100% refund of your admission fees (barring the taxes and transactional charges).

Whereas, please know that once the request for refund has been made and agreed at your end, you shall be legally bound to not use or keep any part including but not limited to the recordings, access to the LMS or Discord, or any other information of the course and camp.

how will the 6-week refund policy help us?

Our success is not in the numbers i.e, how many people are joining or paying for the camp. But it's about how many are happy and successful after joining the camp. Hence, we have increased the timeline of seeking a refund and we have also introduced a kick-out policy for the camp.

Two routes for you to study in camp

On onboarding the camp every student will get to choose from the two routes:

• Route 1: Regular accountability option aka accountability plan
• Route 2: Self-paced option aka non-accountability plan

Route 1: Accountability plan

if you choose to be accountable

While joining the neoG Camp, we will ask you if you are willing to complete the camp, i.e, do all the exercises, assignments & 5 projects within deadlines. And if you agree to it, we would deploy all our accountability engines for you to help you be consistent throughout the camp. This option will be rigorous but would help you to make the most out of the camp.

you shall choose the accountability plan if you:

• wish to study at the camp's pace
• wish to get a job in the next 6 months
• are a financial aid student (mandatory as informed)

KICK OUT POLICY: 6-week policy to keep you accountable

This is a new policy system that has been brought into the camp and will be enabled if you choose the accountability plan.

In this policy, if you are not attending regular classes or/and not submitting assignments within the deadline for the first 6 weeks, then we will have the sole discretion to ask you to leave the camp. We will also refund your admission fee barring taxes and transactional charges.

it was difficult but necessary

This is a 'no question asked' policy. This will be applicable if you choose the accountability plan. We hope you understand that it was a difficult decision that we had to make in order to help more students and reduce the number of drop-outs. This policy will help you and us to be more accountable & consistent throughout the camp.

Know that as always emergencies and genuine problems will be taken into consideration and you will be provided extra time if needed. But if you choose the accountability plan then you must be accountable at your end too.

Route 2: Self-paced plan

if you choose to learn at your own pace

We understand that you might join the camp to study in your own free time especially the intermediate or roc8 route, who will be juggling different tasks with their jobs and interviews. Hence, you can choose to not select the accountability plan and go for the self-pace plan for the same.

you shall choose the self-paced plan if you:

• wish to do the camp at your own pace;
• have other priorities;
• don't need a job in the next 6 months.

We also acknowledge that not everyone is here to complete everything or make all the projects. In that case, we would not trouble you during the camp. You will be considered a silent participant. Neither we will keep a regular check-up on you nor you will be kicked out of the camp in case you do not complete your assignments.

6-week Refund Policy

if you feel the camp is not right for you

No matter what plan you choose to study with us, be it accountability or self-paced, if at any time during the first 6 weeks you feel that you are not made for the camp or camp is not up to your expectations, in all these cases or for any reason whatsoever, you can seek a refund. We will provide you with a full refund, barring the taxes and transactional charges.

no questions asked refund This policy is valid for the first 6 weeks from the date of the first class, no questions asked. If you are not satisfied, we do not want you to regret joining the camp. If you do not see yourself as a neoGrad, we will never force you to be one.

to help you understand better

1. Here is a diagram to make the routes and refund policy clear for you.

The two routes and the refund policy are illustrated clearly here.

1. here is a comparison with the previous refund policy for better understanding:

• The refund timeline has been increased 4X: Earlier the refund policy was for the first 10 days of the camp, we have increased it to the first 6 weeks of the camp.
• You get to choose the path to your course: Choosing the accountability plan will enable the camp to track your progress and ask you to leave the camp, if you fail, with a full refund.
• Your hardworking-cohort intact With the increased timeline for refund and the special accountability policy, we can be assured that all the students who remain in the camp are those who really wish to study and grow. This will make your peer group more hardworking and driven.

Conclusion

In the end, please know that the refund policy timeline has been increased 4x and a new accountability plan has been introduced to make the camp experience better for you.